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One-off Technical Support

An incident, a critical update, or a bug? We respond quickly, diagnose the issue, fix it, and always run tests in a sandbox environment before deploying to production, in line with your specifications.

Ongoing Maintenance

For all recurring support contracts, we set up automated monitoring. Our interface tracks daily version changes across your core technologies: languages, frameworks (Symfony, Laravel, Angular, Next.js…), CMS platforms (Drupal, WordPress, Magento...), and plugins.

When a major or minor update is released, we’re instantly alerted and can plan a safe rollout. This proactive system helps avoid security flaws and technical debt over time.

A flexible approach

One-off support: for urgent fixes, critical updates, or isolated needs
Quarterly maintenance: every 3 months, we review and update your stack with compatibility checks and a summary report
Annual support: full technical monitoring and updates year-round, with automated testing, security watch, and clear reporting

Each plan is tailored to your site’s complexity, criticality, and your internal resources.

What you gain

Fewer risks of vulnerabilities or site issues after updates
More time to focus on your business
Better cost and update visibility
A reliable technical partner to ensure safe evolution
Early detection of future issues
A healthier, more durable infrastructure

Managing your site alone: a bad idea?

At first glance, handling updates or technical fixes internally might seem manageable. But without a structured process and real-time monitoring, you risk missing important version changes, accumulating technical debt, or even leaving your site exposed to security vulnerabilities.

Many critical issues go unnoticed until they create visible bugs or performance drops. And once they appear, fixing them quickly—without proper backup, testing, or deployment flow—can lead to even more serious problems.

That’s why ongoing support isn’t just a luxury. It’s a way to secure your investment, keep your platform healthy, and avoid costly emergencies later. We act as your technical partner, anticipating changes and helping you evolve with confidence.

Need reliable technical support?
Your site evolves constantly. We help you manage it safely. Contact us for one-time help or a tailored maintenance plan.

→ Let’s talk about your needs
→ Or write to us: info@codedev.ch